Bill Payment Information

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Customer Support

For billing, service requests and other inquiries us the following:

General Customer Service Number: (281) 579-4500

Customer/Billing Inquiries Email:

For general phone inquiries, please contact Inframark Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact Inframark Dispatch team at (281) 398-8211.

Service Rates:

Water Rate (Single Family Residential)

$ 36.50Minimum Rate for Service
$ 2.25Rate per 1,000 gallons metered for usage between 5,001 gallons and 10,000 gallons
$ 3.00Rate per 1,000 gallons metered for usage between 10,001 gallons and 20,000 gallons
$ 3.50Rate per 1,000 gallons metered for usage above 20,000 gallons

Sewer Rate and Waste Collection (Single Family Residential)

$ 30.00Minimum Rate for Service
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